If you know me at all, I have really high expectations of the businesses that I buy from. I have worked my entire post-college career in ecommerce and work hard every day brainstorming ways to make my customers day. When you combine these high expectations with my favorite hobby, running, it takes things to another level. I usually try to support local businesses, however in this case my local businesses don’t carry the shoes I like and tell me it takes 7-10 business days for them to get them in if they order them for me. So I looked for better solution and am thankful that @milestrasier told me about Running Warehouse. Here’s my list of the top 5 reasons I buy from Running Warehouse:
1) Customer Service
Customer service is huge for me and if a company puts it at the top of their list like Running Warehouse does it shows and makes each purchase one of the easiest tasks of your day. In the event that you have a problem with your order (very unlikely) they have reps standing by waiting to help you whether it’s by chat, email, or phone. The reps are there to answer your questions about their products as well, so if you are just researching options they can help you. Also, they include a return shipping label so if you happened to order a wrong size or you changed your mind, you can just attach the label and drop it off at a UPS store with no hassle. No matter the question, no matter the situation, they are there for you.
2) Order Processing/Shipping
Our society wants things faster and faster and when you order online that is usually one downfall versus being able to go to the store and get it right away. A few years ago when you purchased something online it might have taken 2-5 days for the order to process and then another 2-5 days for the standard (slow) delivery. Those numbers probably make Running Warehouse cringe. Orders that are placed by 10 am PST are shipped the same day and every offer qualifies for FREE 2 day shipping. It’s like a VIP program that every customer is automatically enrolled in.
My local running shops carry probably 30 different shoes and usually half neutral and half stability from two to three, maybe four different brands. Running Warehouse carries 19 brands of shoes and each brand usually has several shoes to choose from. They also carry many different styles so you can find a pair of race flats to track spikes to high mileage trainers and everything in between.
The biggest complaint I hear of people when they are shopping online is that they don’t have the ability to try it on, causing hesitation that they won’t like it. As we all know with shoes sizes very as the last used in making the shoes varies from style to style. This 3D simulation can show how the shoe you are looking to buy compares to the style that you are currently wearing. It shows via color code which areas will fit more tight, more loose, or about the same between styles. Best part of all it will give you a suggestion on what size will fit most like your current size of the shoe you wear. Shoefitr takes all the hesitation out of not knowing how it’ll fit plus remember Running Warehouse offers free shipping and free returns so worries are a thing of the past.
As runners there are plenty of things we want to spend money on: shoes, clothes, race entries, clothes, more shoes, you get the point. Unless you won the lottery, you need to choose wisely on how you are going to spend each dollar to maximize your wallet. Running Warehouse’s prices are some of the best that I have come across. Each pair of shoes is usually $10-15 off the retail price you’d pay when comparing to my local running company. This savings goes for all the products on their website as well including clothing, accessories, and more. Running Warehouse helps ensure your dollar goes further and doesn’t make you search around for the best deal.
Wrapping it up…I hope if you are in the market for a place to buy running shoes or apparel you give the Running Warehouse a shot. Combine these five reasons with the free goodies and/or heavily discounted goodies at checkout and you can really save some money…or have more money for that other race you want to do. Running shoes, apparel, race fees can really add up but with the Running Warehouse you can ensure you are getting a great deal from people that want you to achieve your goals as bad you do.